Job Profile- Operations Head
all the operations run smoothly in compliance with company’s strategic plan and
operating standards. Set operations standards and procedures to achieve
operational excellence. Drive outlet sales and seek new business opportunities
or lead promotions to maximize revenue. Head senior managers’ team to resolve
operational issues regarding staffing, cost control, purchasing, standards
implementation, guest complaints, etc.
Roles and Responsibilities:-
Implement company strategic plan and
ensure brand standards are followed.
Ensure financial targets are met and
drive the business to increase profits.
Review working practices to
ascertain if it is successful and if not, devise an alternative.
and submit an annual operational budget, manage effectively within this budget,
and report accurately on progress made and challenges encountered.
Review and approve outlet purchasing,
capital expenditure, pricing and salary change.
a culture of high performance and continuous improvement that values learning,
commitment to quality.
staff members receive timely and appropriate training and development.
guest comments and resolutions for specific operational issues experienced by
Direct Asset & Equipment
maintenance, physical stock audit and operation excellence audit.
outlet stock is properly managed for smooth operations.
Skills and Qualifications:-
1 Experience in strategic execution
and operations. Skill in setting operations and procedures. Experience in
formulating policy, and developing and implementing new strategies and
Ability to develop financial plans
and manage resources, analyse and interpret financial data. Knowledge of menu
design, stock management, purchasing, project management. Ability to develop
and deliver presentations.
Work requires professional written
and verbal communication and interpersonal skills. Ability to motivate teams
and simultaneously manage several projects.
Salary- As per the industry standards